FAQ

  • Why should I get a facial? Are men’s facials different?

    Men's skin is typically thicker, oilier, and often irritated by shaving. Our men's facials are specifically designed to address these issues: deep-cleaning pores, mitigating razor burn, managing ingrown hairs, and treating environmental damage. They are essential for long-term skin maintenance and health.

  • How often should I book a professional skin treatment?

    For consistent results and optimal skin health, we generally recommend booking a custom facial for men every 4 to 6 weeks. This supports your skin's natural cell renewal cycle and allows us to proactively manage breakouts or aging concerns.

  • Can facials really help with razor bumps and ingrown hairs?

    Yes. Our targeted treatments use professional exfoliation and soothing techniques to lift trapped hairs and calm the inflammation that causes chronic razor bumps and ingrown hairs. Consistent professional care is the most effective solution.

  • What is a back facial for men, and how does it help with back acne (bacne)?

    A back facial for men is a specialized treatment designed for the hard-to-reach skin on your back. It involves deep cleansing, exfoliation, extractions to clear clogged pores, and custom masks to soothe inflammation, making it the premier treatment for addressing and preventing back acne (bacne).

  • Do you offer hair removal services like clipping and trimming?

    Yes, we offer specialized precision male grooming including professional chest clipping, back trimming, neckline shaping, and detailed eyebrow shaping. We ensure the process is discreet, efficient, and results in a clean, sharp finish.

  • What is ear candling?

    Ear candling is a non-invasive, relaxing service performed to help relieve pressure and remove superficial debris from the ear canal. We use high-quality, professional candles and follow strict safety guidelines to ensure a comfortable experience as part of our holistic male wellness offerings.

  • I’ve never done this before. Which service should I book first?

    We recommend starting with The HISkin Consultation & Signature Facial. This appointment includes a detailed assessment of your current skin condition, discussion of your goals, and a customized treatment plan, setting you up for success.

  • What is your cancellation or rescheduling policy?

    We value our time and yours. We require 24 hours notice for all cancellations or rescheduling requests. Please refer to our Booking Page for our full policy regarding late cancellations or no-shows.

  • Do you sell the Dermalogica products you use?

    While we do not sell products online, we carry a curated selection of Dermalogica products for purchase in-store. Your technician can recommend the perfect, clean formulas to maintain your treatment results at home.